PRM (Partner Relationship Management) is a real-time web application that uses state-of-the art technologies and has a robust structure that renders it extremely stable and reliable.

It is designed to streamline the operations of the local Interconnect and Roaming traffic and automate the billing activities and partners lifecycle management. The system provides the capability to bill multiple type of services provided by the telecom operator such as Voice, SMS, Data, leased lines or any new service the customer is willing to introduce in the future. Furthermore, PRM simplifies the generation and automatic dispatch of invoices based on configurable settings as well as the reconciliation of the received invoices.

  • Provides an extensible data model based on generic data architecture to support any requirement within the Interconnect (local, Roaming, etc.) and partners management fields
  • Provides a single interface to manage multiple data sources by providing compatible integration protocols, mapping scripts and customized transformation process
  • Supports 360 degree view partners management
  • Handles hundreds of millions of calls/SMS per day depending on the hardware configuration
  • Offers a dynamic and responsive web interface supporting mobile and tablet devices
  • Provides user-defined dynamic dashboards and reporting
  • Provides configurable and customizable alerting engines
  • Provides rule-based pricing and normalization tools
  • Provides rule-based data analysis engine
  • Incorporates a bridging module for smooth integration with third-party systems

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