Technical Writer

Goal of position:

  • Responsible for producing high-quality and understandable documentation with the goal to improve the success of our products.

Tasks and Duties:

  • Study product samples
  • Communicate with product owners and developers to understand product details
  • Collaborate with technical staff
  • Analyze and manage existing and potential content
  • Create and maintain the information architecture
  • Make high-quality documentation that meets standards, is appropriate and easy to use
  • Produce and distribute tutorials to help end-users use a variety of applications

Relationships:

  • Sales, Technical Support, QA, Fraud Detection, Quality Management and Marketing Departments

Position Requirements:

  • Qualifications: BS in Computer Science / CCE or equivalent
  • 2 years of experience as a Technical Writer or similar role
  • 2 years of experience in technical writing of software documentation
  • Ability to translate highly technical information into easily understandable information for customers
  • Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Excellent written skills in English
  • Good time-management skills
Job Type: Full Time
Job Location: Beirut
Job Category: Copywriter

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Allowed Type(s): .pdf, .doc, .docx